Contact Peacock TV: Stream TV & Movies | Fast Customer Service/Support 2023 - JustUseApp (2023)

Contact Peacock TV: Stream TV & Movies | Fast Customer Service/Support 2023 - JustUseApp (1)

Published by Peacock TV LLC on 2022-09-26

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How to Contact Peacock TV: Stream TV & Movies

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Reported Issues: 103 Comments

By The_Real_Big_Boss

Peacock TV?! Yeah right.

So they bought out WWE Network, they segment the shows and present it like garbage in comparison to the previous app and then I try to watch a show, whilst containing as much rage as possible only to find disappointment. THE APP DOESNT SUPPORT HDMI PORTING! How can you have “TV” in your name AND NOT SUPPORT A WELL KNOWN AND QUITE COMMON TV STREAMING DEVICE?! “Peacock IPhone/Android” should be the name, otherwise it’s just false advertisement - if I can’t stream to my TV, this is the biggest digital wooden nickel situation I’ve ever found myself in. This is horrible. If you’re going to buy out the main streaming service to something that has a full blown culture behind the profession, then do your best to support it or otherwise give it to someone who has the gaul or even the slightest intention to do so. I’ll tell you one thing, my family can’t watch a cell phone together and it’s unreasonable to expect something so asinine. For such a selection of material to watch, I honestly can’t believe in 2021 this is an issue. Peacock “TV” - false. This is frankly pathetic and I won’t be renewing my subscription, hopefully someone who cares will do some justice to this completely ridiculous fumbling and vague handling of the term “TV” - television, as in NOT A PHONE. At best they’ll fix it because people had to complain, at worst WWE will have to stay with them and they’ll find some other way to be completely dysfunctional with an appropriate requisite. Dense.


Clunky, slow app. Not gonna pay just for the Office.

I love The Office. And Parks & Rec. But there are just way too many steaming services now and paying for all of them to watch one or two shows is just ridiculous. So I’m not paying for this one. The free content on Peacock is abundant, but it’s mostly shows that no one wants to watch or that you can watch for free on the Hallmark Channel or wherever they now show Murder She Wrote. Not exactly cutting edge programming. If this was an excellent app, I might have been interested. But it is clunky to operate, not very intuitive, and slow. So. Slow. It can take 5+ minutes to search for, find, and start playing a show. All while I’m watching those little rainbow dots go in circles. And the app freezes and crashes a lot. Not usually during a show, but definitely a lot while navigating the app and searching. We have super fast internet (more than a gig in speed to our house) and have no problem getting Netflix or Prime to load fast. Even CBS All Access is faster. Personally, I hope we will soon see consolidation in this space so we can see our favorite shows without having to subscribe to a dozen different services. And as those apps compete against each other, Peacock will not be a winner. NBC, you gave it a try. Now I hope you will license your best shows to Netflix and let us watch while you earn royalties for doing nothing.

By 749602715

I wish I could give this app less than 1 star

This app is a complete cash grab. They decided to split up Premier League coverage between Peacock and NBCSN. So now you need two different subscriptions to watch games. To make it worse, you can’t stream from your iPad or iPhone to your television. It’s just completely baffling to me why they’re making it harder to watch these games. I remember being so pleased with NBCSN’s coverage of the premier league when they first started a few years ago. Now, I can’t wait for another network to pick up the deal. The constant division of all these apps you need just to watch your games/shows is exhausting for the consumer. I’m sure in a few years NBC will come out with yet another app requiring another monthly subscription. “Download Peacock 1 to watch the first half of this soccer game, and make sure to download Peacock 2 to watch the second half!!! Each one is only $7.99/month!!! Post match coverage will be on NBCSN Gold, so make sure you’re subscribed to that as well, which is on top of your subscription to NBC Sports!” Meanwhile NBC is wondering why people pirate everything online. I know I’m just a lowly consumer, but I think if you make it easier to watch what we want, that’s how you gain customer loyalty. NBC is doing the opposite of this. Thanks NBC. Very cool.

By dsfdhjhs
Feb 25 2023

I would thoroughly recommend this program. The information is so comprehensive 𝒉𝒂𝒏𝒅 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒏𝒖𝒎𝒃𝒆𝒓 +𝟏 𝟖𝟎𝟓 𝟑𝟎𝟏 𝟕𝟎𝟎𝟐 𝒉𝒂𝒏𝒅 𝒑𝒉𝒐𝒏𝒆 𝒏𝒖𝒎𝒃𝒆𝒓 +𝟏 𝟖𝟎𝟓 𝟑𝟏𝟎 𝟕𝟎𝟎𝟐 particularly in the webinar series. I love 𝒉𝒂𝒏𝒅 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒏𝒖𝒎𝒃𝒆𝒓 +𝟏 𝟖𝟎𝟓 𝟑𝟎𝟏 𝟕𝟎𝟎𝟐 𝒉𝒂𝒏𝒅 𝒑𝒉𝒐𝒏𝒆 𝒏𝒖𝒎𝒃𝒆𝒓 +𝟏 𝟖𝟎𝟓 𝟑𝟏𝟎 𝟕𝟎𝟎𝟐 the meditations and find the relaxed,joyous approach to the techniques very helpful. I still have a way to go on my journey but I'm finding that the program offers a sense of community and holds a safe space for me to understand myself more and to heal. I can only report good things, through the meditations and the retraining I can already live much better with the disease. I can recommend the program to everyone who suffers from. I started the program because of my LongCovid/ CFS and I am still doing it. I finished the webinar, videos and exercises and it is really very helpful. Ashok has such a calming spirit and you can feel that he truly understands the physical and mental impact that cronic illnesses can have.

By jkfjghdkhfs
Feb 25 2023

On the whole the delivery was a success however I have a standing instruction 𝐏𝐞𝐚𝐜𝐨𝐜𝐤 𝐓𝐕 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐧𝐮𝐦𝐛𝐞𝐫 +𝟏 𝟖𝟎𝟓 𝟑𝟎𝟏 𝟕𝟎𝟎𝟐
𝐏𝐞𝐚𝐜𝐨𝐜𝐤 𝐓𝐕 𝐩𝐡𝐨𝐧𝐞 𝐧𝐮𝐦𝐛𝐞𝐫 +𝟏 𝟖𝟎𝟓 𝟑𝟏𝟎 𝟕𝟎𝟎𝟐 deliver to a safe place, our 𝐏𝐞𝐚𝐜𝐨𝐜𝐤 𝐓𝐕 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐧𝐮𝐦𝐛𝐞𝐫 +𝟏 𝟖𝟎𝟓 𝟑𝟎𝟏 𝟕𝟎𝟎𝟐
𝐏𝐞𝐚𝐜𝐨𝐜𝐤 𝐓𝐕 𝐩𝐡𝐨𝐧𝐞 𝐧𝐮𝐦𝐛𝐞𝐫 +𝟏 𝟖𝟎𝟓 𝟑𝟏𝟎 𝟕𝟎𝟎𝟐 back door - for the 3rd time recently including this delivery the parcel was left at my front door, in the lane so anyone walking past could pick up my parcel and walk off with it - so not safe! I fail to understand why anyone would think the front door, on the road is safe? It defies common sense! It was supposed to be delivered yesterday. I received an email to say driver had tried to deliver and left a calling card. I was in and I was waiting for delivery. No calling card was left and no driver came to the door. I have a webcam and a dog who would have barked. I called customer service as soon as I received email but they were unable to help my guess is it was never out for deliver until today when I received. First of all, this is the first time I have had any problems with my delivery. Unfortunately I was due the delivery the day before but the driver couldn't find my address. So it was rescheduled for the day after which was organised through the app. In the end every thing was sorted. It's a pity the first driver couldn't ring me so I could help him locate my property.

By tracy
Feb 17 2023

What is peacock 1 800 in english please

By Liston james
Nov 03 2022

Can yoh semm me

By Joyce Viveiros
Nov 02 2022

Don’t want to see Spanish language commercials! Please stop! This is the US. English commercials only!! THANK YOU!! Especially on Days of Our Lives. Been watching since episode one. Please NO SPANISH!!!

By Silvian
Oct 29 2022

Can you see me mates

By Joanne Boston
Oct 14 2022

Can't c picture all I get is sound to watch Days of our lives on my phone

By James Keefe
Oct 06 2022

I did not sign up for Peacock on October 4, 2022.
The transaction was never completed as I never supplied a password.

Cancel the account that I didn't even sign up for.
It's nothing more than FRAUD.


By Sandy Nedrow
Sep 28 2022

I have been watching Days of our Lives for about a week now. I tried to watch it today, Sept. 28th and it says it's 2 seasons, It is on Sept 15th, season 57E242. I should be watching the program for the day it is aired . What happened to my show? How about a phone number to resolve problems your many customers are having ? Crappy customer service!!

By ken hubbard
Sep 28 2022

you are charging me for peacock on computer and for roku i canceled the one for computer and drop roku to 4.99 a month and you are still charging me for both what the hell are you people doing is it fun to stealing money from people or what you know there are lawyers to take care of this.

By Melvin Dean Roe
Sep 15 2022

My name is Melvin Dean roe and I tried to get my Days of My Lives show and this code came up VPM is restricted and the code is OVP00015 And I dont evevn know what that is and I have watched for at least a week and this is the first time this happened . Wouldnt this have happened before now if I had a VPM device whatever that is ! I would love to get some help on this matter if I could thank you Melvin Dean Roe

By mike matera
Jul 30 2022

i have a new e mail and can not log in i want to see the wrestling SUMMER SLAM on saturday at 8 please help me get it i was paying 4.95

By Michael Carey
Jul 22 2022

Got Peacock to watch Ray Donovan. Into Season 3 and they remove it. No idea why and no heads up

Jul 21 2022

i would like to cancel . i did not sign up to be charged 5.50 something 4x a day please cancel peacock tv a nd refund my money i was charged that amount on7-20-22 and again in may -april until now it was stated that peacock tv was a free channel where are these charge coming from is this not a legit station i will be filing a report to better bussiness beaureau please cancel everything from peacock today stop charging my card

By Russ
Jul 19 2022

There is no phone number for Peacock to call for help, they don't want my businesses.

Jun 05 2022

You S>O>B>s. I would not buy P TV if my mother's funeral was on your channel after your money-grabbing ( holding MLB fans hostage ) to pay again for a game they have already paid for with their MLB subscription. Apple at least lets you in for free after your tour of AppleTV.
We already have MLB . They have erred in letting you and others in. But you have taken it to a new level. Your advertising scheme attempt to save Peacock with a Sunday morning broadcast is beyond dumb. Your "suits" are unaware and plain stupid. Stick to what you think you know. Baseball fans are not simpletons who don't get it . They resent playing hopscotch to see a ballgame of their favorite team. They could care less who is broadcasting it and your "cleverness" goes by the board and is despised.
You were probably convinced by some ad genius that this was smart and people would take notice.
Well, we have and millions of us are saying -SCREW YOU!

By Wayne G. Farvour
Apr 01 2022

I would hope that after the violence (The Slap) from Will Smith that your network NBC (Peacock) would cancel any program associated with Will Smith. This kind of violence does not need to be shown on television. Our children should not be exposed to this kind of violence. Unfortunately the police didn’t do their job and arrest this criminal.

By Bob Beauvais
Mar 07 2022

I canceled my 7 day trial on day two, I don’t care for your content.
I have been charged for two months as of this writing. I have contacted my credit card company fraud division to take action against this company.

By Steven Wenthe
Feb 16 2022

Can't down load nothing on Peacock it freezes up.

By Bill
Feb 12 2022

I hear NBC is going to run a campaign ad that shows the campaigner Lamon, shooting Biden, Pelosi and Mark Kelly, and Mark Kelly’s wife was shot by a GOP terrorist! The threat from the ad is quite clear.

If NBC runs that terrorist inciting ad I am going to dump Peacock. I was a happy Peacock customer until I discovered NBC is going to air that terroristic ad on Super Bowl Sunday. If Peacock conspires, aids and abets domestic terrorists I will boycott everything NBC. I didn’t serve in Desert Storm to have the same kind of terrorist vermin use NBC to incite yet another GOP terrorist attack. Why is NBC conspiring with America’s enemy?

If NBC refuses to air that terrorist incitement ad, then I keep Peacock so long as they don’t go down Qanon Taliban Terrorist Road ever again or even flirt with aiding and abetting the most demonic terrorists the cosmos has ever known. I don’t expect a thank you for my service from NBC but I do expect that NBC would always be against terrorists, domestic Nazi terrorists or foreign.

By KR Frost
Jan 13 2022

to whoever from peacock or nbc who read these.

I elected to NOT pay for this service because there are no dates of episode aired. not option to contact peacock. I found this way be accident! i tried to test and watch free but it would not let me without paying monthly or yearly. not user friendly to give my $$ to. i just won't watch nbc shows that i wanted via streaming.

By jerry g roatch
Jan 05 2022

i have no carrier at zip 54801 so please stop my acct.

By Ernie Patrick
Nov 28 2021

can not log in tried to reset password did not receive email

By Benson Portnoy
Oct 29 2021

We were watching the Skate Canada pairs competition and it ended before the competition was finished. There were more skaters who were about to compete and the program just ended with a message saying the coverage was concluded! What kind of scam is this? We just started using Peacock and this doesn't exactly leave us with a good impression. If this continues we will have to cancel it. Peacock is getting a terrible reputation.

By John Price
Oct 26 2021

I signed up for peacock premium because my local provider for NBC pulled their feed from dish network. The peacock websites said I would get my regular shows like The Blacklist the day after broadcast but here it is 5 days later and it’s not even showing up as to when it will be available. What’s the problem here?

By andrea
Oct 06 2021

i can not upgrade to peacock premium plus with no ads try put everything in and still would not upgrade someone need to have to call me

By Jeneen avitia
Sep 28 2021

I’ve been subscribing to peacock premium for the past 5 months. Today I tried to watch WWE .it said I don’t have premium so I chatted with multiple people 2 of told me I had canceled but my payment for this month was charged.the last person I talked said they were sending my concern up higher and I would be contacted by email.hopefully this is true and my problem will be solved. If not I will be canceling

By Ken Kirby
Sep 27 2021

Yeah, WWE is not loading. What is up?

By Kristine kerrigan
Sep 15 2021

I want to sign up for Peacock. Don’t know what devices support it?? I do not want to use my phone to watch a football game; how ridiculous Help me please text at 3307197776. My email is not functional. This is insane. Been trying all day

By Yvonne kreider
Sep 12 2021

I want to cancel my peacock plan immediately

By Alice
Sep 07 2021

For the last half hour I have been trying to watch a show. Every 15 seconds it freezes then the app closes. I am tired of dealing with this app. I cannot change back to free, I followed the instructions it didn't work. refund and cancel PLEASE ASAP

By Brandon Lent
Sep 06 2021

I would appreciate it if you can show Dan browns the lost symbol on cable instead. Of streaming on peacock
and also move also move all wwe programming To basic. Able as well

By Brandon Lent
Sep 04 2021

Be sure to add AEW all out on peacock tv

By joyce
Aug 25 2021


By Charles Stevens
Aug 24 2021

I have been tring to upgrade to your $4.99 package for almost a week just to receive a blank screen every time I click on it. Do us a favor and get customer service a phone number. If you are going to run a company, then your customers should not have too run behind you!

By Tim King
Aug 16 2021

The audio for the cycling race La Vuelta is absolutely terrible! First you can't hear the commentary. Peacock is NBC, correct? Where is Bob and Phil?

By al mainero
Aug 10 2021

I cant get raw nxt end smackcown

By James Grissett
Aug 09 2021

I sent a message to peacock in February or some where around there concerning the payment's you are taking from my account you are and have been sense I opened the account drafting two payments per month on the same date and that should not be done, so what I need is for my over payments to be refunded please.
please contact me with a response to this email thank you very much. And send a phone number to customer service please.

James Grissette

By Denis Finnin
Aug 06 2021

WHEN will learn to keep the background, ambient noise level down so we can actually HEAR the commentators??? Trying to watch the Olympics Men's Road Race and cannot understand a word of what is being said. Such a pity. This is the worst.

By Mark Tedder
Jul 25 2021

Just purchased premium package will not let me watch because of invalid address my address is correct

By Laura Weber
Jul 23 2021

This is the WORST! I watched the first 4 episodes of Dr Death, and once I had to pay for the last 4 episodes, it was hard to see, glitches, and I want my money back!

By Stacey` schieffelin
Jul 22 2021

please cancel my subscription - thank you

By Kenneth Tonjes
Jul 19 2021

I only signed up for Peacock to watch WWE. The Money in the Bank was just on and we had all kinds of static and interrupted service. Every time we watch a WWE program live it takes me around 25 minutes for it to come up and I miss half of the preshow. Very disappointed with the service.

By Sheldon Elias
Jul 16 2021


Jul 12 2021

I signed up for peacock from wwe network. now I cannot see my wrestling ppvs because all I get is a blank screen with sound.
you can fix this or refund my money.

By Gail Zoe Berish
Jul 07 2021

After 3 months of praising and getting about 10 friends to sign up I am embarrassed to even mention Peacock anymore I have loved having it but all of my friends and I need to use closed caption. That is the lamest addition to Peacock and should be one of the easiest. Sometimes it ignores me completely, other times it accepts the Closed Caption, only to shut it off half way through. I NEED it on almost ALL the time. Please, please fix this so I can use it throughout, but especially on the newer shows where everyone talks faster than they did 20 years ago. I really do prefer your selection of shows so PLEASE, PLEASE fix it for us 80+ years old. Make your 'ol Grannies happy and keep them at home and happy awhile longer. Thanks for listening and start doing better setups like the "Big Boys do.

By Michelle Babbs
Jul 02 2021

How many times must i sign up .daily non tho u have my credit card. Eve ry i mea n every day you ask me to set up account. I s 12 times not enoughbi amnlegally disabled and fell for the line of Olympic extra coverageq. It is beyond my physical capability to do this over and over. If i dont get assistance i will cancel card on file

By Tom Jones
Jun 28 2021

Useless. The sporting event I want to download, won't download. Can't watch during daytime due to data cap on satellite. Can't even download content (that will download) to anyplace other than their default. Otherwise you could pick a place where more space is available.


By Robert
Jun 24 2021

When attempting to upgrade to Peacock Premium the Payment Details Form does not accept the state initial I enter. All of the boxes in the form are check marked however; the state initial will not get checked off.

By Jerry Bauer
Apr 09 2021

I had the WWE Network and moved to Peacock Premium when it bought WWE. I watched the first WWE NXT live event last night and was greatly disappointed. On the WWE Network, when you watched a live event, you had the option of watching it where you came in to the event or you could start from the beginning. On Peacock, I could only watch were I came in and could not go back to see what I missed. It seems I can not pause it either. If you are taking it over another network, you should at least offer what they provide at the minimum, not offer less.

By Lee Findley
Mar 27 2021

Peacock seems concerned that I never watch Peacock, they send me messages touting their content. The latest messages offer me suggestions from their "Top ten binge list" containing shows that I have never watched more than 1 or 2 episodes of and that I have absolutely no interest in ever watching more of them. Then, they want me to pay to watch their meh-inducing content AND expect me to watch commercials; let's be clear Peacock, I will NEVER pay for content supported with ads. Why do you expect me to pay you to make money from advertisers? You COULD restrict the ads from having cringe-worthy, condescending, least common denominator centric, smarmy content, and make watching commercials less annoying. But we know that will never happen, so I will never watch ad-supported content ever again. As long as Charmin's "Does a bear sh*t in the woods?" inspired commercials are fine with you, then you are not for me.

By Stephen J Ewing
Jan 29 2021

We are supposed to get all of the rugby matches, which we watch on replay. However, there is only one match listed between mid December and mid February. Where are all of the other matches? There are multiple matches every weekend.

Also, how long are the replays available before they disappear?

By Donald Foster
Jan 27 2021

I discovered I've been charged $4.99/month for on 11/15/2020 and 12/15/2020, and I assume another charge on 1/15/2021 will show up soon. I did not subscribe and have never used Peacock after the failed attempt to view the "free trial". As have most of the other comments indicate I think Peacock is a SCAM and does not come close to delivering what was advertised. Please remove my account and refund the fees you have collected from my Discover Card.
Sincerely, Donald Foster

By Brandon Bays
Jan 26 2021

I am being double billed for monthly service. I need someone to call me or fix this ASAP.

By Rose Lund
Dec 25 2020

I have premium but I cannot watch any movies or the second episode of “departure”. It just won’t let me. What can I do?

By Dave
Dec 25 2020

Pure scam. Almost everything is not free. The TV Shows that are free are teasers for other episodes that are not free. Corporate liars at their very "best."

By Sairty Sayor
Dec 05 2020

Since I subscribed activating the one year subscription ,I haven't been able to watch live English Premier League games but rather replayed,is there any cause?I was encouraged to subscribed to be able to watch my Premier League games

By Jennifer C.
Nov 26 2020

I am livid!!!! I had Peacock Premium but decided to cancel it SEVERAL months ago and every single time I cancel it it says Something Went Wrong and they have charged my account every single month!!! I want it canceled and I want my money back from the first time I tried to cancel!!! Every months put!

By Subodh Naik
Nov 21 2020

I subscribe to Peacock Tv Channel for watching Chelsea FA. Now you say
that I need Peacock + . What's going on ?
Why am I wasting my money ?
There is no tel # to talk to anyone . This is a scam !!!!

By Irving King
Nov 20 2020

Why are you charging me 2 separate charges??? One for $5 and one for $4.99 and why are you saying that my Gmail address isn't valid when it's the same Gmail address I used to sign up and it F......ed up that I can't speak directly to one of your reps is this how you treat your subscribers???

By Robert Lovato
Nov 19 2020

A simple cancellation email and or confirmation of credit card info deleted from Peacock would be sufficient. Otherwise, the service is not what I was looking for!

By Jade m
Nov 07 2020

I tried to cancel but it signed me up for premium instead. I do not want to extend after the free trial. Cancel and refund.

By Janelle Green
Nov 04 2020

This app is definitely a scam, I am paying $4.99 a month for premium but at yet when I select the movie I want to watch it mentions unlock everything. Get Premium. I ALREADY HAVE IT. Even when you call the number 212-664-7804 its a recording base out of New York. PLEASE DON'T RECOMMEND THIS APP TO ANYONE. They are liars.

By Dennis Ocansey
Oct 25 2020

Please cancel my subscription, I don’t see why I should pay and not been able to watch my soccer games.

Please do not charge my account.

By Den
Oct 25 2020

This thing is a joke, I couldn’t watch my soccer game because it saids stay tuned for last 28 minutes even though I turned off my phone multiple times and uninstall and install the app. Proceeding to cancel my subscription now.

By Julie hewitt
Oct 24 2020

I want to cancel my subscription and have you stop taking out money out of my checking account

By Terry Yarbrough
Oct 20 2020

Constantly have to uninstall the app, then reinstall the app, just to watch 1 show. If i try to watch 2 shows, it spins a yellow circle for 3 or 4 minutes, then kicks me out to the main menu. This app sucks! But hey, what do you expect from Comcast? They ARE the axis of EVIL! Comcasts main concern is taking peoples money. They could care less about providing the payed for service.

By Richard Overton
Oct 18 2020

when trying to recover my password I am told a code will be sent to the above email address, not sure why I cannot receive the code??
The above email is correct, the email they are using is [emailprotected] I believe the extra period at the end of my email is the problem.

By Don Bovell
Oct 18 2020

I received an email message saying that I had signed up for Peacock premium - but I never did!!

Please cancel immediately!

By B. Walker
Oct 17 2020

We are receiving a message that app needs updating. When we click to update message states “ you do not have this app”. We have had premium service for a month and now my husband cannot get the premier league soccer games.

Horrible customer service, cannot speak with a live person. Video chat states they. cannot answer my questions. I will be canceling mmysubscription.

By Donald G Richards
Oct 17 2020

Peacock has not come to an agreement with Amazon to make a Peacock app available on the Amazon App store, so I spent 1 hour "side loading" Peacock onto my Amazon Firestick device. Very complicated. Then 2 weeks later, it says my app needs to be updated. I cannot do that. I cancelled the premium service immediately. Screw NBC Sports and the MOnday pm English Premier Soccer games. I hope the BUgaloo Boys target NBC when the second American Civil War starts - next month!

By Diana Vance
Oct 16 2020

I’m paying for Peacock Premium but after watching 2-3 episodes of a series it kicks me out and says my provider is not a licensed provider. I use U-Verse. What’s the problem? If I can watch 2-3 episodes I should be able to watch the rest. Specifically Yellowstone!!

By James C Iezzi
Oct 15 2020

This message is not a complaint it's asking to inform everyone that they're really good shows on peacock TV and it's worth the money if you pay for commercials free and you pay for the premier service he get shows like two and a half men George Lopez munsters etc it's worth the cost I paid $10.52 a month and it's worth every penny

By Will Gray
Oct 14 2020

The Dan Patrick show has had off and on audio/static problems for's the only live stream I've ever had a problem with..

By Jay L rosenberg
Oct 13 2020

I have a subscription I can’t sign in I’m very frustrated you don’t have a live customer support place please get back to me as soon as you can this is so frustrating

By leonard ice
Oct 12 2020

You adveritse peacok for free. Your a damn liar. I will never pay you one damn dime. LIAR

Oct 12 2020

I can’t even stream my my daytime shows. Before this mess changed from nbc, I had no problem watching my shows later on in the evening. None of them are recorded. I am very upset about this. It’s a scam. I searched got customer svc phone numbers and nothing comes up. Can’t even get technical help. This is crazy.

By Romina
Oct 12 2020

Please, I need to contact you to cancel an account that my daughter created and paid with my card without my permission. Please, reach me as soon as possible...

By Galo Cabrera
Oct 11 2020

We are appaled and offended by some of the commercials on Peacock, such as the one advertising ‘BRALETS’. Its over the top sexual almost pornographic in nature. Please stop showing these type of commercials.

By Timothy House
Oct 10 2020

Your ad said no fees. And yet you charge me money. Please cancel my subscription and refund my money immediately

By Sandi K
Oct 08 2020

By mistake , I think I signed up for Peacock... please remove / cancel any account I mistakenly signed up for
Thank you

By Paul Gallaher
Oct 07 2020

I'm disappointed in Peacock. I was hoping in this day of cord cutting. Peacock would have live tv as CBS all Access has. I prepaid for a year. and if I don't see a big improvement in programing such as carrying NBC local and MSNBC I won't be renewing.

By Jimmy Lawson
Oct 04 2020

On a my anrod phone cant get video on peacock. Get video with amazon prime

By Donal kenny
Oct 03 2020

Unable to access Premium,despite resetting my password numerous times in the last week.
Also unable to cancel.

By Delbert Joyner
Sep 24 2020

I was very excited about peacock tv, thinking I could watch NBC nightly news on peacock when my local nbc station would preempt the news due to some thunderstorm here in Oklahoma. Very disappointed when I go to Peacock and it is yesterday's news, not today. If I subscribe to Peacock, will that give me current nbc nightly news? Also very frustrated with your website chat option, seems like I never have a place to type in my question. It just keeps popping up with pre programed questions, otherwise, would have asked this on your my peacock website.

By Teena Davis
Sep 22 2020

I recently signed up for Peacock Network & went ahead & gave my credit card number for ad free. I had 7 days free, so during that 7 days we tried to get Peacock on our tv, but were never able to. Originally, we signed up so we were able to watch season 1 & 2 of Yellowstone, but we have yet to watch ANYTHING on this network. Everytime I go to try to “chat” with someone & find out what we need to do to get this to work, I am not able to because the text box NEVER comes up where you can type your question. You can highlight something as an answer to the Peacock helper but it NEVER asks the question I need answered & I’m not able to talk a person. SOMEHOW at one point, I did get to message back & forth with a guy named Suraj & he said he would extend our free trial to a free month instead of 7 days. He didn’t say if he was going to put it on our account or what, but I did take a screen shot of the conversation, so I have it in writing if you need it. Anyway, he was walking me through what I needed to do, but before we were able to get it to where we could watch it, the call disconnected & I haven’t been able to talk to anyone since! We have yet to watch anything on the Peacock Network still or talk to anyone, so I would like to have someone either message or call me & help us get it to where we can use it or CANCEL MY SUBSCRIPTION! It’s not doing us any good!
We have a Sony tv.

Thank you,
Teena Davis

Sent from my iPhone

By Paul starkowsky
Sep 21 2020

I want to cancel my subscription and you are making it very difficult to do so. Please cancel it.

By Lori
Sep 17 2020

I signed up for Peacock Premium primarily because I would like to stream The Rachel Maddow Show. Not just clips. I want to stream full episodes. I do not want to stream episodes live. I generally like to stream these episodes the day following the original air date. Please tell me how I can do this through your streaming app. Thank you.

By Gus Vandermeeren
Sep 14 2020

So, I signed up for peacock premium. And today peacock showed the English Premier League game with the Chelsea team playing. During the game I very briefly (briefly because I was on the job) checked in and no watched about 10 seconds of the 2nd half. But curiously (and frustratingly) was NOT able to start watching it from the beginning.
Then, hHours after the game ended I log on to peacock app on my iphone and ... I can't find the game! Where the H___ is it? What the H___ did I pay for? This peacock streaming service is absolutely HORRIBLE. The interface, both in the browser and on the iphone app is EXTREMELY awkward, confusing and difficult, not to mention that ... I CAN'T WATCH THE DAMN GAME THAT I PAID TO WATCH!!!!

By Mary Braud
Sep 09 2020

Your system refuses to accept my payment information. I have not been able to watch programming. Please put your shows on both Hulu and Netflix since not available through your apps. Thank you.

By Hope Smith
Sep 09 2020

Can I pay my $4.99 subscription price early? I need to get a new debit card and want to have it done before the end of the month because I have direct deposit. Can someone please contact me? My # is 8166054607

By Teena Davis
Sep 09 2020

I signed up for Peacock network & gave my credit card info. for Premium services, so we could watch season 1 & 2 of Yellowstone. But I never could get it on my tv, so I went to the website to “chat” & I was able to talk with someone named Suraj.I told him I needed to cancel my subscription because we were never able to get Peacock during our 7 day trial, so I wanted to cancel before I was charged for anything. He said he would give me a month free while I was trying to get Peacock on our tv. Then ge proceeded to try to help me get it on our tv, but then we lost the connection & I didn’t get Peacock, OR my credit‼️ AND when I go to chat, I can’t even text my question, because the content box where you are supposed to text DOES NOT come up so the only thing that comes up is tge peacock gelper & I can’t reply‼️‼️‼️,

By Victoria Ricciuti
Sep 08 2020

I am new to Peacock. I am trying to login and it keeps telling me my password and email are not being recognized. I would like to know what is blocking it or what it's looking for. I use the same info for everything I sign up for. It's free through Xfinity. Do I use the email and login for Xfinity?

By Emily Aguiar
Sep 08 2020

Yes I put my credit card in our email does not even mine and they keep charging me and there is no way for me to fix it I’ll be other please give me a call back to 7864055203 ty

By David Britton
Sep 08 2020

They need to be reported to BBB. I'm just trying to unsubscribe from emails and they lied about having button to do it.

By Mark W Bonin
Sep 05 2020

Buffering issues. Can't even watch, it's too annoying ! How do I fix this ? I have zero problems with Sling so it's nothing to do with internet speed.

By Kevin Thomas
Aug 31 2020

I have been trying to access my account for days to cancel subscrioption. I cannot login. It does not send an email to reset my password. I cannot get any customer service.

By Abraham Rosenberg
Aug 30 2020

I can't freaken cancel my plans it does not let me

By Gemma
Aug 27 2020

I upgraded to Premium Plus so I could watch Season 3 of Yellowstone. I've repeatedly searched but have not found it. If I can't get to see season 3, I'd like a full refund.

By Denise Ingola
Aug 07 2020

I signed up for peacock around July 1st. I was charged $50.00 and $29.99 on July 16th. In July 30th I requested my service be cancelled. I went through the app to so. It was not very clear at all to pick what option to cancel and get a refund. The only reason I signed up for this because it was advertised that you could get a refund if you did not like the service.

Please issue me a refund for the total amount of 79.99. Thank you

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How do I talk to Peacock customer service? ›

Additionally our Chatbot, which is accessed through the icon in the bottom right, is always available to help point you in the right direction! You can also sign in and use our Get in Touch page to send us an email message or chat with a live agent from 9:00AM to 1:00AM ET.

Why is my Peacock subscription not working? ›

Please make sure you have a strong enough connection for streaming. Clear your device's cache and data. You should be able to clear cache/data in your device's settings menu. Uninstall and then reinstall the Peacock application on your device.

Can you get Peacock on phone? ›

Peacock is available across a variety of devices. To get started, find or download the Peacock application on your device or head directly to and enter your email address to create a Peacock account. Then, you're ready to watch!

How do I contact Peacock to cancel my subscription? ›

How to Cancel Peacock Premium on Android
  1. Open the Google Play app.
  2. Open the Profile menu (the button is on the top right side of the screen)
  3. Look for “Payments & Subscriptions“, then select it.
  4. Tap “Subscriptions“
  5. Choose “Peacock”
  6. Tap the button labeled “Cancel Subscription”.
Nov 15, 2022

How do I reset my Peacock account? ›

How to reset my forgotten Peacock password?
  1. Go to your account by clicking on Sign in at the top right corner of the website or app.
  2. Select "Forgot Password?"
  3. Enter the email address that you used when you signed up for Peacock and click on Continue.
  4. We'll email you a link to reset your password.

Can you refund Peacock subscription? ›

Peacock charges are generally non-refundable. Peacock reserves the right to issue refunds at its sole discretion.

Why is Peacock charging me twice a month? ›

One charge is for Peacock Premium and the second is for Peacock Premium Plus. The two charges may not occur at the same time or at the same frequency (for instance, if you signed up for Peacock Premium Plus at a later date than when you signed up for Peacock Premium).

How do I unlock Peacock premium for free? ›

Basically, every Xfinity Internet plan comes with the always-free Peacock Premium, you just have to connect your Xfinity account with your Peacocks account and you are all set.

How many devices can I stream Peacock premium? ›

You are able to have up to three concurrent streams on your account.

How do I activate my Peacock device? ›

Just launch the Peacock application on your device, then either create your brand-new Peacock account or log in to an eligible pre-existing Peacock account to activate the offer. Once you have created a new Peacock account on your XClass TV, you'll receive a registration email to set your Peacock password.

How do I log into Peacock on my phone? ›

How to log into Peacock on a mobile device
  1. Start the Peacock app on your Android or iOS device.
  2. Tap Sign In. You can sign into your Peacock account using the mobile app for iOS or Android. Dave Johnson.
  3. Type your email address and password, and then click Sign In.
Feb 28, 2022

How do I get Peacock TV on my smart TV? ›

How to Get Peacock on Your Smart TV
  1. Visit your TV's app section and do a search for Peacock.
  2. If necessary, download and install the app on your smart TV.
  3. Open Peacock.
  4. Choose the appropriate button (Sign Up or Sign In), depending on whether you have a Peacock account yet.
Jul 9, 2022

Why can't i cancel my Peacock subscription? ›

If you subscribed to a Peacock premium plan via Peacock's website, you can cancel or downgrade your subscription in your account settings. If you signed up via a third-party service or device like Roku, the Apple App Store or the Google Play Store, you will need to cancel your Peacock subscription via that service.

How do I cancel the subscription? ›

Manage your subscriptions on Google Play
  1. On your Android device, go to your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.

How much is Peacock a month? ›

Peacock: Stream TV and Movies Online, Watch Live News and Sports. Plans start at $4.99/month. Cancel anytime.

How do I update my Peacock payment information? ›

You can change those details easily online in your account. Simply go to the Plans & Payment tab and then, under the Payment Method section, click on Update Payment Method.

How many times can you log into Peacock? ›

On Peacock, you can have up to 6 profiles on your account.

How do you restart the peacock TV app? ›

Open the app, long press on the connected Chromecast tile, and tap Settings (gear icon) > More settings (three vertical dots icon) > Reboot.

How hard is it to cancel Peacock premium? ›

Go to Plans & Payments. Select Change or Cancel Plan. Select Cancel Plan. Once confirmed, you will see a confirmation message on screen and receive a confirmation email, which may take a few hours.

What are the plans and payment for Peacock? ›

An ad-supported Peacock Premium plan costs $5 a month, and an ad-free Peacock Premium Plus plan costs $10 a month. Both plans give you access to the service's entire streaming lineup.

How are you billed for Peacock premium? ›

To upgrade to Peacock Premium Plus from a Peacock Premium plan, sign in to your account and go to Plans and Payments to select an upgrade plan. You will be charged $5 per month or $50 per year for Peacock Premium Plus, in addition to any charges for Peacock Premium.

Can two people use Peacock account at same time? ›

Whilst Peacock allows six user profiles; there is a lower device limit for simultaneous streaming. You can have simultaneous streams on up to three screens at once. That means that whilst you and your friends watch the app on your Smart TV screen; your family can watch on their Android phone.

How long does Peacock take to process payment? ›

Credits may take up to a week to process and appear, depending on your payment method. For Credit Card, Debit Card or PayPal subscribers, credit will be applied to the same payment method that was billed. For Apple or Roku subscribers, credit will be applied back to your Apple or Roku account.

How do I know if Peacock is charging me? ›

Go to your account by clicking on Sign In at the top right corner of the website. Step 2: Once you've signed in, go to the Plans & Payment section of your account. You'll see any charges associated with this account under View Payment History.

Who gets Peacock premium for free? ›

Xfinity subscribers have several ways to activate Peacock Premium. Flex customers with or without TV service are eligible for free access to Peacock Premium. The Flex 4K streaming box includes the Peacock app, and you only have to open it to register with your username and password.

How long will Peacock premium be free? ›

Comcast wants Xfinity subscribers to pay up for Peacock. In a post on Twitter, the Comcast-owned NBCUniversal confirmed plans to stop offering free access to Peacock Premium to Xfinity subscribers on June 26th, 2023 (via Variety).

Why did I get Peacock premium for free? ›

Through June 26, 2023, Peacock Premium is included at no additional cost for all Xfinity Flex customers and Xfinity X1 and video customers who have a subscription to Xfinity Internet or Digital Starter TV, or equivalent, or above. Peacock Premium has a $4.99/month value.

What device do I need to stream Peacock? ›

Amazon: Peacock is supported on Fire TV and Fire Tablet devices with Fire OS 6 and above. Android TV: Peacock is supported on a wide variety of Android TV-enabled Smart TVs, such as Sony Bravia, and set-top boxes, including NVIDIA Shield, running Android OS 5.1 and above.

Does Peacock work on Samsung Smart TV? ›

The Peacock app is readily available on Samsung smart TVs, and installing it is as easy as any other application. Previously, the easiest way for a Samsung smart TV user to access Peacock was to use a streaming device like a Roku or Fire TV Stick, or by using AirPlay 2 to stream from an Apple device.

Is the Peacock streaming device free? ›

Unlike many major streaming platforms, Peacock offers free, ad-supported access to some of its content. Only available in the U.S. at first, Peacock has started expanding into Europe in a partnership with Sky TV and Now Entertainment.

Why can't I get Peacock on my smart TV? ›

Why isn't Peacock working on my TV? Your internet connection might not be strong enough or could be otherwise impeded, so check your Wi-Fi signal or router. You may also need to clear the cache on your streaming device. If you still can't get Peacock to work, try uninstalling and reinstalling the Peacock app.

Is Peacock free with Amazon Prime? ›

Peacock TV is a separate video streaming platform that is not available on Amazon Prime subscription platform.

How do I find my Peacock account? ›

If you are signed in on your device, you will be able to locate your email address by navigating to your account in the Peacock application. If you are not signed in, try checking all your email accounts, including any spam or junk folders, for emails from Peacock.

How do you get the office on a Peacock? ›

If you're new to Peacock and want to use the free version to watch the first five seasons, sign up for a free account. If you have a valid payment method, sign up for Peacock Premium to watch all nine seasons. Pick the season or episode you want to watch and start streaming!

Why is Peacock charging me twice? ›

One charge is for Peacock Premium and the second is for Peacock Premium Plus. The two charges may not occur at the same time or at the same frequency (for instance, if you signed up for Peacock Premium Plus at a later date than when you signed up for Peacock Premium).

Is The Office helping Peacock? ›

Peacock is unlocking every episode of "The Office" along with a bevy of special features, for one week only.

Does Peacock have office? ›

How to watch episodes of The Office. Peacock is the streaming home of NBC's The Office. All nine seasons are available to stream on Peacock, NBC's streaming service. Watch the complete series on Peacock.

How much is Peacock streaming service? ›

Peacock: Stream TV and Movies Online, Watch Live News and Sports. Plans start at $4.99/month. Cancel anytime.

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